Frequently Asked Questions

A great starting place if you have any questions ...

When will I receive my order?

On the "Review Your Order" page, you will select a requested delivery date. This date is an estimated time when we think your plant(s) will be ready. The actual date of your delivery, however, may be earlier or later than the date you select. We work diligently to get your plant(s) to you, and we will call to schedule the exact day. As always, you can always call us if you have any questions or concerns relating to your order.

What is your guarantee on plants?

We guarantee that you will be receiving the best plant(s) we offer in the size/status you selected. We stand behind your investment and care for the health and vitality of your plant(s). If you are noticing a problem, please reach out to us so we can help correct the situation at hand. 

*All online purchases are void our in-store guarantee*

What is your return policy?

All online purchases are a final sale. 

What zone is Connecticut?

According to USDA in 2023, Connecticut's hardiness zone is 6b. The Garden, however, recommends buying all your tree, shrubs, and perennials with a hardiness zone of 5. "Your plants will thrive in zone 5!"